Forms & Policies

Please click any of the form links below. This will open a new window with the associated PDF - click file then save as.

Student Forms

Student Handbook - Details all policies and procedures, including complaints and appeals and refunds. 

Traineeship handbook - Employers, trainees, trainers and workplace supervisors must read this. National Code of Good Practice for Australian Apprenticeships (traineeships)

Enrolment Form

Employer/RTO agreement - need to complete with employer prior to starting your 36 service periods

Short Course Enrolment form - we still need your ID for your USI 

Complaints and Appeals Form - for more information on complaints and appeals read the student handbook 

Refund Request Form 

Credit Transfer

RPL Application

Payment Plan

Withdrawal from studies

Online Student Survey

JSA Refferal Form

Privacy Policy

Student Services

Helping Out Booklet - list and contact details for many support services in the City Of Melbourne

Selfie competition terms and conditions

Unique Student Identifier

Unique Student Identifier

  • If you want to find out more about your USI please click here. The USI privacy notice can be accessed here

  • From 1 January 2015, RTOs can be prevented from issuing you with a nationally recognised VET qualification or statement of attainment when you complete your course if you do not have a Unique Student Identifier (USI). 

  • If you have not yet obtained a USI you can apply for it directly at

  • If you would like us  to apply for a USI on your behalf you must authorise us to do so and declare that you have read the privacy information (link above), this will be stipulated on the enrolment form.

Employer Forms

Employer Pre-training Review and Contract

Client Requirements

Online Employer Survey

Compliance Documents (Trainers and adminstration staff must read)

Quality Charter 

2017 Guidelines about determining student eligiblity and supporting evidence 


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